Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Common Questions

The minimum delivery time of Merogiftcard is 2hrs but in some time if you provide wrong information, it may cause a delay in your order.

Note: Payment should be cleared.

There are two methods to create an account on Merogiftcard. You can choose any one of them.

A) By email & Phone Number

Follow the below steps to create an account in Merogiftcard:

  1. Go to the My Account page.
  2. Provide you email and Phone Number
  3. Click on Register.


B) By Social Media [ Facebook, Google]

Follow the below steps to create an account on Merogiftcard with social media.

  1. Go to the My Account page.
  2. Select any one of the social media (Facebook or Google) you want to use on Merogiftcard.
  3. Enter your login details
  4. Then you have done. 

And enjoy!!

If you provide the wrong email, It may cause a delay in Order or maybe Sent your code on the wrong Email or may top-up on the wrong account. So, please enter your correct email.

No, we do not charge any Tax.

If you need payment help or guide.

How to Pay?

In order to send money to using the mobile number, follow these simple steps.

  1. Open the eSewa app or go to the eSewa website and log in (Download the app if you haven’t already).
  2. Tap on “Send Money”.
  3. Enter the recipient’s mobile number [ Check your email for our e-Sewa Payment Details.]
  4. Enter the amount you want to send.
  5. Choose purpose (Bill Sharing, Family expense, Lend/ borrow, Personal Use)
  6. Write Remarks [ Enter your Order Id i.e. #23417..  and tap on “Proceed”
  7. Check the details and tap on “Confirm”.
  8. Complete the transaction using your MPIN, Fingerprint, or Password.

You can simply follow these steps:

  1. Go to khalti website or Khalti App and log in to your khalti account. (Download the app if you haven’t already).
  2. Tap on Send/Request option on the main dashboard
  3.  Go to Send menu.
  4. Enter the mobile number [Check your Email for our Khalti payment Details]
  5. Enter the amount, purpose, and Important: Use Order Number as Remarks (i.e.234…)
  6. Tap on the Send button.
  7. Your funds will be sent instantly.

Still Need Help?